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How bdj678 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our services — and how we protect it.

Account data protectedbKash, Nagad, Rocket payment details securedNo data sold to third partiesYou control your own recordsContact us anytime to request changes
bdj678 How bdj678 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We use a layered approach to protect your account data — from the moment you enter your bKash or Nagad details at the cashier through to how long we retain your transaction history. Each area below covers one part of that commitment, and your rights are active at every stage.

Payment Data Security

Your bKash, Nagad and Rocket wallet numbers are encrypted in transit and at rest. We do not store full wallet credentials beyond what is needed to match and verify your transaction.

Cookie Management

Session cookies keep you logged in while you browse. You can block or clear cookies through your browser at any time, though doing so may affect how certain account pages load.

Account Access Logs

Every login to your account is logged with device type and IP address. If we detect an unfamiliar access pattern, your account may be flagged and you will be asked to verify via OTP.

Data Retention Schedule

Active account data is kept while your account remains open. After closure, we follow a structured deletion schedule; you can request a copy of your data before that process completes.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete the personal data we hold on your account, our support team handles privacy requests directly. You can reach us through live chat on the platform, by email, or through the in-app help section on mobile. We aim to respond to all data-related requests within a reasonable period, and we will confirm receipt of your request as soon as it is logged.

Team online

Live Chat

Start a chat session from your account dashboard to raise a privacy request. Our team will log it and follow up with a reference number.

Email Support

Send your data access or deletion request to our support email address. Include your registered phone number so we can locate your account record.

In-App Help

Open the help section from the mobile menu, select Account Privacy, and submit your request directly. No need to leave the platform to get it started.

Common Questions About Your Privacy on bdj678

These are the privacy questions we hear most often from people in Bangladesh. If your question is not covered here, our support team can help through live chat or email.

We collect your name, phone number, email address, and the mobile wallet details — bKash, Nagad or Rocket — you use for deposits. Device and session data is also logged to secure your account.

Only the transaction reference and wallet number needed to verify your payment are stored. Full wallet credentials are not retained once the transaction is confirmed and matched to your account.

Yes. Send a data access request through live chat or email, including your registered phone number. We will compile and share your account data within a reasonable timeframe.

Submit a deletion request via live chat, email or the in-app help section. We will confirm receipt and follow our structured retention schedule before completing the deletion.

We do not sell your data to advertisers. Data shared with third parties is limited to payment processors — such as those handling Rocket or Nagad integrations — and only what is needed to complete your transaction.

This policy applies wherever access to our platform is permitted under your local law and eligible region. Availability of our service depends on applicable local regulations; check whether access is permitted in your area.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.